Privacy Policy

Last updated: 2026-04-07

Moonlog ("we," "us," "our," or "Company") operates the moonlog.co website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information in several ways to provide and improve our services:

Information You Provide Directly

When you create an account, subscribe, or interact with our platform, we collect the information you voluntarily submit, including:

• Account credentials (email address, password)
• Profile information (name, username, timezone, preferences)
• Journal entries, notes, and personal reflections
• Payment information (processed securely through third-party payment processors)
• Communications with our support team
• Feedback, surveys, and customer support inquiries

Information Collected Automatically

When you use our platform, certain information is automatically collected:

• Device information (browser type, operating system, device identifiers)
• Usage data (features accessed, time spent, interaction patterns)
• IP address and approximate location
• Cookies and similar tracking technologies
• Referring website and pages visited

Information from Third Parties

We may receive information about you from third-party services, including:

• Single sign-on providers (if you authenticate via third-party accounts)
• Analytics and advertising partners
• Payment processors and financial institutions

How We Use It

We use the information we collect for the following purposes:

Service Delivery

To provide, maintain, and improve our platform, including account management, content delivery, and technical support.

Communication

To send transactional emails (account notifications, password resets, billing updates), service announcements, and updates about new features or policy changes.

Personalization

To customize your experience, remember your preferences, and deliver content tailored to your interests.

Safety and Security

To detect, prevent, and address fraud, security issues, technical problems, and protect against malicious activity.

Analytics and Improvements

To understand how our services are used, analyze trends, and develop new features and functionality.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

Marketing

To send promotional materials and marketing communications if you have opted in. You can opt out at any time through your account settings or by following unsubscribe instructions.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We share information with trusted service providers who assist us in operating our website, conducting our business, or serving you. These partners are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, enforce our Terms of Service, or protect the safety, rights, and property of Moonlog, our users, or the public.

Business Transfers

If Moonlog is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

User Consent

We may share your information with your explicit consent for specific purposes you authorize.

Cookies

Moonlog uses cookies and similar tracking technologies to enhance your experience and gather usage information. Cookies are small data files stored on your device that help us:

• Remember your login credentials and preferences
• Understand how you interact with our platform
• Analyze usage patterns to improve our services
• Deliver targeted content and advertising
• Prevent fraud and enhance security

Types of Cookies

Essential Cookies: Necessary for the platform to function. These cannot be disabled.

Preference Cookies: Remember your choices to provide a personalized experience.

Analytics Cookies: Help us understand how users interact with our platform.

Advertising Cookies: Used to deliver relevant content and measure advertising effectiveness.

Managing Cookies

You can control cookies through your browser settings and opt out of certain tracking technologies. Please note that disabling essential cookies may impact your ability to use our platform. You can also opt out of analytics and advertising cookies through your account settings.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you.

Right to Correction

You may request that we correct inaccurate or incomplete information.

Right to Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Data Portability

You may request a copy of your information in a structured, machine-readable format.

Right to Opt-Out

You can opt out of marketing communications and certain tracking activities at any time.

Right to Withdraw Consent

Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@moonlog.co with your request. We will respond within thirty days or as required by applicable law.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Secure authentication mechanisms and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response procedures for potential breaches

While we employ industry-standard security measures, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

Children's Privacy

Moonlog is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and take appropriate steps to comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations.

If you believe we have collected information from a child under 13, please contact us immediately at support@moonlog.co.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy and, where required, by sending you a notice or obtaining your consent.

Your continued use of Moonlog after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, concerns about your privacy, or wish to exercise any of your rights, please contact us:

Email: support@moonlog.co

We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.